Return, Cancellation, and Refund Policy

We aim to provide a great experience every time, but even we can experience the off day occasionally. The best way to guarantee a great experience is to review our shipping guidelines and keep them in mind when placing orders. If you have an issue that isn't covered below, please reach out to our team and we'll help work through a solution.

Cancellations

Any change in order including cancellations must be communicated to us before within 48 hours of your purchase. If outside of this timeline, we cannot guarantee the change or cancellation.

Returns

Due to the perishable nature of our product, we do not accept returns.

Refunds

In the event you are dissatisfied with your purchase, you must contact us within 30 days from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again.

Then, please contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@justcookingwithlove.com

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.